Helpful Hand Valet logo, serving Greenville, SC, and surrounding areas

Terms & Conditions

1. Acceptance of Terms

By accessing and using the website and services of Helpful Hand Valet in Greenville, SC, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services, including valet trash, bulk trash hauling, pressure washing, or additional services.

2. Service Description

Helpful Hand Valet provides waste management and cleaning services, including but not limited to valet trash collection, bulk trash hauling, pressure washing, package delivery assistance, and indoor/outdoor amenity cleaning, primarily for multifamily housing, student housing, and senior living communities in Greenville, SC. Services are subject to availability and may require a contract with specific terms outlined during the quote process.

3. User Conduct

You agree to use our services and website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of our services. Prohibited actions include, but are not limited to, submitting false information through our contact form, tampering with service operations, or violating local waste disposal regulations.

4. Payment and Billing

Payment terms for services are outlined in the service contract. Residents typically incur no direct costs, as fees are included in property rent or HOA fees. Property managers must adhere to the payment schedule specified in the contract. Failure to make timely payments may result in service suspension. For billing inquiries, contact us at support@helpfulhandvalet.com.

5. Limitation of Liability

Helpful Hand Valet is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website, except as required by law. We are not responsible for damages caused by improper use of our services, resident non-compliance (e.g., failure to bag trash properly), or third-party actions. Our liability is limited to the cost of the services provided.

6. Termination of Services

We reserve the right to terminate or suspend services for non-compliance with these terms, non-payment, or violation of service agreements. Termination terms for contracted services are outlined in the respective contract. Residents should contact their property manager for service-related issues, and property managers can reach us via our contact page.

7. Intellectual Property

All content on the Helpful Hand Valet website, including text, images, logos, and software, is the property of Helpful Hand Valet or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or modify any content without prior written consent.

8. Privacy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described therein.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any such changes constitutes your acceptance of the new terms. We encourage you to review this page periodically.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of South Carolina, USA. Any disputes arising from these terms or our services will be resolved in the courts of Greenville County, South Carolina.

11. Contact Us

If you have questions or concerns about these Terms and Conditions, please contact us:

Effective Date: April 24, 2025